Nova Regency is run by Sun and Life Restaurants Private Limited (GSTIN 29AAZCS4634A1ZZ), No 26, 2nd Main, Ashwini Layout, Ejipura, Austin Town, Bengaluru 560047. This policy explains what we collect on novaregency.in and why.
What we collect
- When you book: your name, email, phone number, country, guest count, dates and any extras or notes you add.
- At check-in: a government photo ID for every guest, as Indian law requires for accommodation.
- When you send an enquiry or book a viewing: what you type in the form.
- When you pay online: Razorpay processes the payment. We never see or store your card or UPI details.
- When you browse: Google Analytics records pages visited, device and approximate location through cookies, so we can see how the site is used. The Meta (Facebook) Pixel and Conversions API record pages visited and bookings or enquiries made, so we can measure our Facebook and Instagram ads. reCAPTCHA checks that forms are sent by people, not bots.
Why we use it
- To confirm, run and bill your stay, and to contact you about it.
- To meet legal duties such as guest registration and GST invoices.
- To answer your enquiries.
- To improve the website.
We do not sell your data, and we do not send marketing messages unless you ask us to.
Who we share it with
We share it only with these services:
- Xipper, our property management system, which holds the booking;
- Razorpay, for payments;
- Google, for analytics, reCAPTCHA and our enquiry sheet;
- Meta Platforms, for advertising measurement;
- the authorities, when the law requires.
How long we keep it
- Booking and invoice records: as long as tax law requires.
- Enquiries: as long as needed to answer and follow up.
- Analytics data: under Google Analytics’ retention settings.
Your choices
You can ask us to show, correct or delete your data (except records we must keep by law), or withdraw consent, by writing to stay@novaregency.in. You can block analytics and advertising cookies in your browser settings.
Contact and grievances
stay@novaregency.in · +91 84316 52664 · the address above.
Last updated: 5 October 2026.