House rules & terms · Nova Regency

Nine rules. The important ones first.

Two minutes to read before you arrive. The full booking terms, cancellation and fine print follow the rules.

01 / 09
Check-in from
12PM
→
Check-out by
10AM
Arrival and departure

In at noon, out by ten.

Check-in is from 12:00 PM. Check-out is by 10:00 AM.

Early check-in and late check-out cost ₹200 per hour, subject to availability. Add the hours when you book, or ask reception in advance. Reception confirms on the day.

Leaving after 10:00 AM without an approved late check-out is charged at the same hourly rate.
02 / 09
ID
At check-in

Every guest shows a valid ID.

Every guest must show a valid government-issued ID at check-in. That means each person staying, not only the one who booked.

AadhaarPassportDriving licence
03 / 09
Occupancy

Three guests, never four.

Every apartment, Studio and 1BHK alike, takes a maximum of 3 guests. This is a hard limit; a fourth guest cannot be accommodated.

Rates cover 2 guests. A third guest costs ₹500 per night plus GST, added to the price when you book for 3.

If an undeclared third guest stays on any night, that night is charged ₹500 at the property.
04 / 09
Receptionand the common area
Apartmentsguests only
Visitors

Meet your visitors downstairs.

Visitors are strictly not allowed in the apartments. You are welcome to meet them in reception and the common area.

05 / 09
A quiet building

No alcohol. No parties.

Alcohol is not allowed anywhere in the property. No parties, celebrations, gatherings or loud music.

Guests who break this rule may be asked to leave without a refund.
06 / 09
10 PM – 7 AM
Quiet hours

Nights are for sleep.

Quiet hours run from 10:00 PM to 7:00 AM. Your neighbours are here to work and rest, as you are.

07 / 09
Smoking areasdesignated areas only
Indoorspenalty applies
Smoking

Smoke only in the marked areas.

Smoking is not allowed inside the apartments, only in designated smoking areas. A penalty applies for smoking indoors.

08 / 09
Ask first
Pets

Pets by approval only.

Pets are not allowed unless approved in advance. Message reception before you book.

09 / 09
Leave it
as you found it.
Damage

Damage is charged.

Damage, stains or missing items are charged to the guest.

Nova Regency is not responsible for the loss, theft or damage of guests’ personal belongings during their stay.

Good to know

What your stay includes, and what you can add.

Included

Breakfast every morning

Breakfast buffet at Vegan Heat, the kitchen in our building, 7:30–10:30 AM, included with every nightly booking on this website.

Included in the rate

  • Daily housekeeping, 7 days a week, including washing up
  • Wi-Fi, electricity and water
  • The self-service laundromat on the 6th floor

Extras

  • Laundry service, per 8 kg load ₹400
  • Early check-in / late check-out, per hour ₹200
  • Airport transfer ₹3,000
  • Extra cleaning ₹500
  • Baby cot or extra mattress, per night ₹500
Cancellation and refunds

Plans change. Here is how it works.

Refunds go back to the payment method you used.

Stays of fewer than 28 nights

Cancel by noon, the day before.

  • Before 12:00 PM on the day before check-in: full refund.
  • After that and before check-in: every night is refunded except the first.
Stays of 28 nights or more

Cancel 30 days ahead.

  • At least 30 days before check-in: full refund.
  • After that: the first 30 nights are non-refundable.

To cancel, email stay@novaregency.in or WhatsApp +91 84316 52664 with your booking number.

The fine print

Booking terms

Welcome to Nova Regency. These terms apply to nightly stays booked on this website. Monthly stays follow the stay agreement signed at move-in. Please read them before you book.

Booking and payment

Reservation: All bookings are subject to availability. Your booking is confirmed when you receive our confirmation email.

Payment: Pay online by UPI (no extra fee) or card, or pay at the hotel.

Pricing: Each apartment has one nightly rate for Sunday–Thursday nights and one for Friday–Saturday nights. Rates cover 2 guests, and 5% GST is added. The price shown when you book is the price you pay; there is no extra charge for paying online.

Identity proof: Every guest must show a valid government-issued ID (Aadhaar, passport or driving licence) at check-in.

Privacy

Your personal and payment information is handled securely. We share it only with our payment processor and where the law requires.

Liability

Nova Regency is not responsible for the loss, theft or damage of guests’ personal belongings during their stay.

Questions before you book

Reception is a message away.

Call 080 6558 5252 (24×7) · WhatsApp +91 84316 52664 · stay@novaregency.in